Privacy Policy

1. Introduction

At WeNote, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered creative platform.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Name, email address, username, and password
• Profile Information: Profile picture, bio, and other optional profile details
• Payment Information: Billing address and payment method details (processed securely through third-party payment processors)
• Communication Data: Messages, feedback, and support requests

2.2 Usage Information

We automatically collect information about how you use our Service:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, features used, time spent on the platform, and interaction patterns
• Creative Content: Images, projects, and other content you create or upload
• Analytics Data: Performance metrics and usage statistics

2.3 Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience and collect usage information. You can control cookie settings through your browser preferences.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our AI-powered creative tools
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Personalization: To customize your experience and provide personalized recommendations
• Communication: To send service-related notifications, updates, and marketing communications (with your consent)
• Analytics: To analyze usage patterns and improve our Service
• Security: To detect, prevent, and address technical issues and security threats
• Legal Compliance: To comply with applicable laws and regulations

4. Recording and Transcription Consent

We strongly advise obtaining permission before recording or transcribing conversations involving other participants, and we provide functionality for automated consent notifications.

4.1 Consent Requirements

Based on the geographical location of your meeting attendees, you may be required to secure approval from all participants before utilizing WeNote for transcription purposes. You can access detailed information regarding recording regulations by jurisdiction through external resources. Please be aware that these are third-party materials and WeNote cannot guarantee the accuracy of external websites.

It is your responsibility to obtain necessary consent from participants as mandated by applicable laws. Irrespective of legal obligations, we highly recommend always requesting permission before initiating transcription services.

4.2 Automated Consent Notifications in WeNote

For online meetings, we have developed an Automatic Consent Messaging feature on macOS that dispatches an automated notification at the beginning of each session to inform other attendees that you are utilizing WeNote for transcription purposes.

5. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

5.1 With Your Consent

We may share your information when you explicitly consent to such sharing.

5.2 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Cloud hosting and data storage
• Payment processing
• Analytics and performance monitoring
• Customer support
• Marketing and communication services

5.3 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process or government requests
• Protection of our rights, property, or safety
• Investigation of potential violations of our Terms of Use

5.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption: Data is encrypted in transit and at rest using industry-standard protocols
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Regular security assessments and vulnerability testing
• Employee Training: Staff training on data protection and privacy practices
• Incident Response: Procedures for detecting and responding to security incidents

7. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specific retention periods include:

• Account Data: Retained while your account is active and for a reasonable period after account deletion
• Creative Content: Retained according to your account settings and applicable laws
• Usage Data: Typically retained for up to 2 years for analytics purposes
• Legal Requirements: Some data may be retained longer to comply with legal obligations

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

8.1 Access and Portability

• Request access to your personal information
• Receive a copy of your data in a portable format

8.2 Correction and Updates

• Update or correct inaccurate personal information
• Modify your account settings and preferences

8.3 Deletion

• Request deletion of your personal information
• Delete your account and associated data

8.4 Marketing Communications

• Opt-out of marketing emails and notifications
• Manage communication preferences in your account settings

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during international transfers.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Third-Party Links and Services

Our Service may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We encourage you to review the privacy policies of any third-party services you use.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification to registered users
• Providing in-app notifications

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@rpnotes.ai
• Data Protection Officer: dpo@rpnotes.ai
• Address: [Company Address]

14. Regional Privacy Rights

14.1 European Union (GDPR)

If you are located in the EU, you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.

14.2 California (CCPA)

California residents have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt-out of the sale of personal information.